What Is Europacom’s Atlas?
Atlas is Europacom’s proprietary online network monitoring and administration tool box. It enables you to manage and control your company’s estate assets through a password-protected web interface. It will monitor every strand of your network, all the hardware and each outlet, from routers through to more technologically complex units such as Chip & Pin machines or WiFi phones. It talks to every active IP address on your network, ‘pings’ the routers to check performance and reports any issues – in milliseconds. Because it gives end-users real-time visibility, it boosts operational efficiency and puts the management of key business tools and processes in their hands. It is a single view into your network’s activity, delivering actionable, measurable results.

Tell me more…
These days, your command of online tools and processes will contribute to your performance in the marketplace. Atlas allows managers to access critical network information from wherever they are, and whatever they are using, be it internet-accessible PC, laptop or PDA. A company running Atlas can give designated staff as much – or as little – responsibility as necessary to monitor and manage the network and assets. Real-time fault-reporting allows them to troubleshoot any problems. Their work will no longer depend on their people ‘being in the office’. Staff and administrators can all interface within Atlas, to centrally-defined policies and procedures.

Why do I want it?
In short, because it improves your online and internal performance in a demonstrable way. It brings flexibility; you will be able to grow and maintain your business estate in the way that suits you, not your IT infrastructure and it brings stability; you will have a secure network where issues can be identified and rectified quickly. It will be unique; Europacom will meet your specific business requirements and exceed them with additional features. There will be no more frenzied calls to your IT department as a means of identifying and solving problems – in fact, your network can effectively be maintained by a single person. A single person working with Atlas, that is….

Who uses it?
Companies with large or small IT/Network support teams who want to control and monitor their network’s status, performance and online activities in real-time, however disparate the networked estate. Clintons like the way Atlas successfully managed their roll-out; TCG Acquisitions Ltd were impressed with how Atlas added value to their WiFi network by giving them access to their whole estate from the office or whilst off-site. We have supplied Atlas to clients in the corporate, hospitality and banking sectors, where network availability and performance is critical and must be monitored on a real-time basis to ensure their core business is working as efficiently as possible.

What you get …
A customised version of Atlas with modules that you need for your business to operate efficiently, including the ability to:
•    View your whole estate through a single portal
•    Get secure access to your personalised version of Atlas
•    Manage orders more effectively
•    View and manage network connections and devices
•    Raise ‘trouble tickets’ in real-time and track them online
•    View invoices and payments
•    View telephony call information in near real-time
•    Europacom Support Team to help you with queries  


And what you don’t …

•    A high-maintenance list of contacts
•    Complex logging-on procedures
•    The necessity to log in to a single PC or location to access vital information
•    Queues to log trouble tickets or make enquiries


Find out more here



"Europacom’s technical and customer support together with our access to Atlas enables us to operate our communications network with one member of staff."
Mark Chapman, IT Manager, TCG Aquisition Ltd