What is Europacom’s Atlas?
Our ATLAS proprietary subscriber management platform lies at the core of our service – seamlessly integrating order provisioning, device supply and configuration, and ongoing management and support. Fully trackable ticketing systems allow faults, moves and changes to be managed correctly and efficiently ensuring that your business service remains uninterrupted.
ATLAS improves operational efficiency by giving end users real-time visibility and putting the management of key business tools and processes in their hands. It is a single view into your network's activity, delivering actionable, measurable results.
What does it do?
ATLAS provides you with a suite of online tools so that you can manage the services we provide. Atlas's comprehensive suite of tools allows you to place an order and watch it progress. You can check each element of your network through its market leading network management tools and on the rare occasion when an issue occurs you can see where it is, and then raise a support request directly to our helpdesk. Finally, you can even review and download your monthly or archive invoices.
ATLAS provides you with:
Companies that have large or small network support teams who want to control and monitor their network’s status, performance and online activities in real-time. For any business where data is critical, deploying ATLAS as part of the overall network solution will be a decision that you will be glad you made. Who uses Atlas?
Nearly all of our major customers use Atlas and they see huge value in what it brings to them. For example, Clintons liked the way Atlas successfully managed their roll-out and TCG Acquisitions Ltd were impressed with how ATLAS enabled them to monitor their WiFi network by giving them access to see their whole estate from the office or whilst off-site.
We have supplied ATLAS to clients in the corporate, hospitality and banking sectors, where network availability and performance is critical and must be monitored on a real-time basis to ensure their core business is working as efficiently as possible. |
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