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What we do We are an established Managed Network Services (MNS) provider specialising in providing WAN services and applications to organisations with dispersed sites or employees. Our service is supported by management tools that enhance efficiency and help to reduce costs, ensuring that our customers receive not only a high quality service but are also able to be reactive and flexible to ever changing needs. The connectivity world is changing fast, with the availability of new 21CN based broadband services that provide faster and more efficient bandwidth solutions. We help our customers not only to maximise the opportunities available to them, but also to rationalise any current services they don’t need, where fractional use of broadband allows resources to be simultaneously shared over the same IP connection. We create a better faster more responsive service and save our customers money.
Where do we operate? There is a huge difference in the quality provided by different network providers – unlike some, our infrastructure is purely focussed for businesses, providing high bandwidth reliability and low latency based on our 21CN network. We build in significant spare capacity and redundancy to ensure we provide the highest quality service with a strong and secure resilience.
We understand that reliability is key for our customers, most of whom are carrying business critical traffic 24 hours a day. Such traffic must be delivered securely and reliably and there must be open visibility on monitoring and service delivery to ensure that our customer’s expectations are more than met. We have an established portfolio of products, ranging from connectivity to managed WiFi or VoIP and including direct IP payment solutions into the banking community; but just as every customer requirement is different, we operate flexibly to tailor solutions to address our customer's requirements. Key to supporting our service is our ATLAS Subscriber Management Platform – easy to use, live 24 hours a day and accessible from anywhere, it operates as a fully auditable interface and monitoring platform providing on line management of your services.
Europacom is also one of the few ISPs that are fully PCI-DSS compliant ensuring that all the services we provide for you meet the stringent standards of the credit card industry without you having to manage the process yourself.
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